Challenge

When supplier communication becomes a bottleneck


In many companies, collaboration with suppliers still relies on unstructured emails, Excel lists, or various tools - which costs time and increases the risk of failure.

  • High communication effort: Queries, coordination, and lack of feedback slow down processes.
  • Media breaks: Information gets lost in emails or Excel files - the current status is rarely visible to everyone.
  • Lack of transparency: Processing statuses, tasks, or responsibilities are often not clearly documented.
  • Delayed responses: Relevant information does not reach internal and external parties in a timely manner.
  • Rising failure costs: Unclear specifications and communication gaps lead to rework and quality losses.
  • No consistent system: Structured supplier evaluation is hardly possible without a central solution.

Without supply chain management software, your supply chain is at risk from information gaps, coordination problems, and rising failure costs.

PeakAvenue - Supply Chain Management supports the communication between customer and supplier with the following modules:

APQP

  • Clear project planning for all people responsible
  • Actions with necessary information and documents visible
  • Project progress and disruptions are immediately recognizable

Action Management

  • Overview of all actions from supplier quality activities
  • Central planning and tracking
  • Action processing with logbook, documents, and proof of effectiveness

Feasibility Study

  • Detailed evaluation of the characteristics
  • Characteristic reference to the drawing
  • Answering phase-dependent criteria catalogs
  • Definition of actions to ensure feasibility
  • Completion of documents
  • Transparent presentation of the overall status

AUDIT

  • Access to audit results and statements
  • Definition of corrective actions by supplier
  • Direct assessment by auditor

Initial sampling

  • Paperless sampling processing
  • Clear sampling processes
  • Identical characteristics descriptions
  • Avoidance of recursions
  • Positioned drawing is available interactively

Supplier Evaluation

  • Every supplier knows their current quality status
  • The evaluation criteria are shown in detail

Processing complaints

  • Direct online editing of 8D report
  • On schedule responses of suppliers
  • Overview of all open actions in central action management

Solution

Enhance collaboration - both internally and with suppliers

Our digital supply chain management software enables you to establish transparent, structured, and responsive collaboration with your suppliers.

  • Centralized processing: You process the same quality procedures as your supplier - using identical data and documents.
  • Real-time access: All parties involved can view the current processing status at any time, including tasks, deadlines, and progress.
  • Reduced effort: Standardized processes and automated communication take the pressure off your departments.
  • Early planning reliability: Make informed decisions based on up-to-date information – for greater reliability in the supply chain.
  • Immediate feedback: Suppliers can respond directly online – without installing additional software.
  • Clear quality evidence: Document measures, evaluations, and progress in an audit-proof and traceable manner.

Strengthen your supply chain with a digital solution that creates transparency and noticeably reduces the workload for both your employees and your suppliers.

A woman works on an initial sample inspection report on the computer.

Benefits

Key features at a glance

Central quality platform

Manage all relevant quality processes - from APQP to sampling to complaints - consistently within one shared web solution without media or compatibility issues.

Integrated action management

Manage all actions - including deadlines, documentation, and proof of effectiveness - in one central location.

Digital supplier evaluation

The current quality status can be viewed by all suppliers at any time. The basis for evaluation is presented clearly and comprehensibly.

Web-based communication

Your suppliers access the system online without any additional software. Media discontinuity is completely eliminated.

Initial sampling & manufacturability assessment

Sampling is paperless and uses interactive drawings. You can directly evaluate and document quality-related features.

Audit and project transparency

Audit results, corrective actions, and project statuses are centrally available to all parties involved - clearly structured and accessible at any time.

SCREENS

Clear structure and intuitive operation

Overview of the status of the supply chain
Communicating professionally: Involving suppliers in quality work
Software screen for sample processing with 2D drawing
Avoid recursion through clear sampling specifications and identical

Our Brands

Quality at the highest level

The PeakAvenue platform combines the strengths of leading expert systems from APIS IT, PLATO, iqs Software, Isograph, and OSSENO Software into an integrated solution for end-to-end engineering and quality management.

Our current software solutions will remain available and will be supported in the long term, while future innovations will be incorporated into the PeakAvenue platform—ensuring a secure, step-by-step transition to a modern, networked software world.

Ensuring quality together – with our digital supply chain solution

Unlock the full potential of your supply chain: Our supply chain optimization software creates transparency, accelerates processes, and connects all stakeholders.

x