Challenge

When QM actions fall out of sight

Many companies lack a central authority for managing and tracking QM actions. This leads to delays, resource conflicts, and increased risk - especially when different QM areas are not integrated.

  • Lack of overall overview: Actions are spread across many tools or modules, resulting in a loss of transparency.
  • High coordination requirements: Departments, teams, and managers work at cross-purposes when there is no central control.
  • Unclear responsibilities: It is unclear within the team who has to complete which measure by when.
  • No automatic reminders: Deadlines are missed and measures can be forgotten.
  • Manual tracking: The status of individual measures is difficult to track and takes time.
  • Lack of effectiveness monitoring: There is no systematic review of whether measures are actually effective.

Without centralised action management software in accordance with ISO 9001 or IATF 16949, even important tasks can be overlooked – with negative effects on quality, compliance and customer satisfaction.

Solution

Take control of your actions - smart, simple, secure.

With our action management software, you can centrally control and monitor all actions - regardless of their origin, e.g., from complaints, audits, FMEA, inspections, or APQP. This ensures quality, compliance, and timely implementation.

  • Central control tool: All actions from quality processes such as complaints, audits, FMEA, PPAP, or APQP are bundled in one interface.
  • Structured filtering: Filter and prioritize actions specifically by department, team, or employee.
  • Automated deadline monitoring: Follow-ups and deadlines are monitored automatically, and the system proactively reminds you.
  • Integrated escalation management: If deadlines are exceeded, the system automatically informs the responsible parties in a timely manner.
  • Transparent action context: You can immediately see which process (e.g., FMEA, audit, complaint) an action originates from.
  • Easy web editing: Your employees can access actions directly on the intranet or via tablet - even outside the QM department.

With clear responsibilities, timely implementation, and traceable effectiveness, you can develop actions for sustainable improvements.

A woman sits in front of the computer and works on her actions.

Benefits

Core features at a glance

Cross-Module Control

All actions from quality processes and your own tasks are bundled in a central overview—and you remain in control at all times.

Status & effectiveness control

Key figures immediately show which tasks are open, completed, or overdue - maximum transparency for your team.

Web-based editing

Use the simple intranet access via web application to assigned tasks and document progress directly.

External action tracking

Actions taken by suppliers are reliably coordinated and fully documented.

Recurring tasks

Plan recurring actions such as requalifications or complex actions with sub-actions, systematically.

Integrated logbook

Document every step of the way with comments and keep track of the entire history.

Automated notifications

Your team receives information such as task overviews, reminders, or status changes via email.

SCREENS

Clear structure and intuitive use

Software screen Processing of actions and sub-actions
Record actions, including sub-actions, with time and cost documentation
Software screen Overview of Actions Quality Processes
Cross-module overview of own and delegated tasks

Our Brands

Quality at the highest level

The PeakAvenue platform combines the strengths of leading expert systems from APIS IT, PLATO, iqs Software, Isograph, and OSSENO Software into an integrated solution for end-to-end engineering and quality management.

Our current software solutions will remain available and will be supported in the long term, while future innovations will be incorporated into the PeakAvenue platform—ensuring a secure, step-by-step transition to a modern, networked software world.

Improved processes with a centralized action management tool

We would be happy to show you how you can implement processes efficiently, transparently, and in compliance with standards using our action management software.

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