PLATO is now presenting all products and services together with iqs Software GmbH as PeakAvenue GmbH. With PeakAvenue, we are bundling our expertise in the areas of eQMS, FMEA and risk management and will provide you with an integrated quality management system across the entire digital thread in the future.

All information about the new development of the PeakAvenue platform and our existing solutions e1ns, XERI and the Quality Center in one place

Please be assured that your account information and personal data will remain secure and confidential. All relevant data protection regulations are adhered to.

If you have any questions or need assistance, our support teams are at your disposal. Contact information can also be found on our new website.

We look forward to your visit.

Got it

iqs is now presenting all products and services together with PLATO GmbH as PeakAvenue GmbH. With PeakAvenue, we are bundling our expertise in the areas of eQMS, FMEA and risk management and will provide you with an integrated quality management system across the entire digital thread in the future.

All information about the new development of the PeakAvenue platform and our existing solutions the Quality Center, e1ns and XERI in one place

Please be assured that your account information and personal data will remain secure and confidential. All relevant data protection regulations are adhered to.


If you have any questions or need assistance, our support teams are at your disposal. Contact information can also be found on our new website.

We look forward to your visit.

Got it
en

+49 451 930986-0

info@peakavenue.com

We are at your side

Our product support team will help you personally and quickly to solve technical problems or questions about the software. Through the consistent further development of our products, we always keep your software solution up to date with service packs and upgrades.

Contact us

Do you have technical questions about our solutions?

Our e1ns product support is available during regular business hours from Monday to Friday from 9:00 to 16:00. For Quality Center product support, our service hours are from Monday to Friday from 8:00 to 12:00 and from 13:00 to 17:00. Please note that product support is not available at the company's headquarters on Saturdays, Sundays and public holidays.

Product support PLATO e1ns & XERI

By phone

+49 451 930 986 02

Via e-mail

Via support request

Service requests regarding e1ns and XERI

Product support iqs Quality Center

By phone

+49 7223 28148-400

Via e-mail

Via support request

Service requests regarding Quality Center

Product support APIS IQ-Software

By phone

+49 9482 94 15-0

Via e-mail

Via support request

Service requests regarding IQ-Software

Product support PeakAvenue eQMS

Via support request

Service requests regarding PeakAvenue Cloud

Online support

Efficient remote maintenance and support via the Internet

Remote maintenance and support can be carried out flexibly and conveniently directly on your premises via the Internet by appointment.

Our efficient online support is implemented using the TeamViewer tool. This option not only offers you convenience, but also a quick solution for technical issues. Experience an uncomplicated support process by simply connecting with us and we will take the necessary steps to resolve your queries directly from our location.

Data transfer

Secure and encrypted data transmission

Efficient help with service requests - use our file transfer for secure and encrypted data transmission!

To better support you with service requests, our product support team requires certain data and information in specific cases.
You can securely and encryptedly transfer these to us via our SharePoint. Please contact us by email for this purpose.

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In addition to technically necessary cookies, we and our partners use technologies such as cookies or targeting and process personal data such as IP address or browser information to personalize the advertising displayed. These technologies can access your device and help us to show you more relevant ads and improve your website experience. We also use these technologies to measure results, better target our website content or integrate third-party plugins into our website. You can choose which categories you want to allow. You can adjust your selection at any time by accessing the cookie settings in the footer of the website. Details can be found in our privacy policy.